Charter offering low-cost, high-speed internet service

Posted May, 15 2017

Charter offering low-cost, high-speed internet service

Charter Communications is now offering the new low-cost, high-speed broadband service, Spectrum Internet Assist, in Birmingham.

The service delivers industry-leading 30/4 Mbps broadband speeds for $14.99 per month for eligible families and seniors, according to Charter.

"In order to complete school assignments at home, access healthcare online, communicate with friends and start a business, an internet connection is now a must-have," Birmingham Mayor William Bell said in a prepared statement. "I applaud Charter Communications for making sure that all can afford to access the internet through their Spectrum Internet Assist program."

"Charter is excited to bring a whole new world of digital access and opportunity to low-income families and seniors. Spectrum Internet Assist is an important next step in providing true high-speed connections to those who would otherwise continue to face a digital inequality in this country," said Tom Rutledge, chairman and chief executive officer for Charter Communications.

Here are the eligibility requirements for the low-cost service:

  • Families with students who participate in the National School Lunch Program.
  • Seniors who are 65 and older who receive Supplemental Security Income program benefits.

Additional Criteria: 

  • Prospective enrollees cannot have had a Charter/Time Warner Cable/Bright House Network broadband subscription within 30 days of signing up
  • Eligible participants will not need to undergo a credit check but they must clear any outstanding debt with Charter, Time Warner Cable or Bright House Networks

Charter has launched a new website (###a href=""> to assist consumers with the eligibility process and enrollment. Prospective enrollees may also call the Spectrum Internet Assist toll-free helpline at 1-844-525-1574 for assistance.

Bell, Birmingham City Councilor Jay Roberson and local community members will announce the service at an event slated for 12:30 p.m. on Monday, May 15 at the central branch of the Birmingham Public Library at 2100 Park Place.

Roberson will lead a panel discussion on the digital divide and broadband adoption to highlight affordability and accessibility for students and seniors.


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